Q001	What 3D formats are available from MF?
Q002	I need a MF model fully textured in a format that is not currently supported. Can I get a conversion?
Q003	Does MF accept credit cards?
Q004	I don't feel comfortable using my credit card for internet purchases. Is there another way I can purchase from your site using my credit card?
Q005	What happens when my VIP Library Subscription is about to expire?
Q006	I forgot my VIP Library login information! What do I do now?
Q007	I'm using a MF model in a commercial project. Do I have to provide a credit?
Q008	Are there models in the VIP Library that are not displayed in the Online 3D Model Catalog?
Q009	Will you be adding models of objects or characters from video games, Sci-Fi television shows or feature films?
Q010	Do you have any models pre-built that are not currently in the Online 3D Model Catalog or VIP Library?
Q011	Why aren't pivot points and hierarchy info set up in your models?
Q012	When importing 3DS files into Bryce 3 or 4, the textures are not present. What's wrong?
Q013	My company would like to re-distribute Mesh Factory models with our 3D software package. How do we get started?
Q014	I'm getting the error "<<...OLE_Obj...>>" when importing a 3DS file into AutoCAD 2002 using the 3dsin command. What's wrong?
Q015	Are all of the Mesh Factory models in Maya MB format triangulated?
Q016	I placed an online order and received an email stating my order is complete but I never received download information! Why?
Q017	Is Mesh Factory CCR registered?